Modern Slavery Statement — Gardener Crystal Palace

Gardener Crystal Palace publishes this Modern Slavery Statement to affirm a clear and enduring commitment to preventing exploitation in our operations and supply chain. This anti-slavery statement sets out our approach to identifying and addressing risks from modern slavery and human trafficking. We are resolutely opposed to any form of forced labour, debt bondage, or trafficking and maintain a zero-tolerance posture across all activities. Our modern slavery and human trafficking statement reflects the values of our organisation and the expectation we set for partners.

We operate across horticultural, maintenance and retail services and engage a diverse network of suppliers, contractors and temporary labour. The scope of this modern slavery policy covers our direct workforce, subcontracted services and the sourcing of materials. We prioritise transparency and require suppliers to adhere to our employment standards. Workers must be free to leave employment, receive fair pay, and work without coercion, and any suspected breach triggers immediate review.

Our zero-tolerance policy makes clear that any form of forced labour, exploitation or trafficking is unacceptable. We will act decisively where there is evidence of wrongdoing. Allegations are investigated impartially and remedial action is taken, including termination of contracts where appropriate. Employees and suppliers are made aware that breaches of this anti-slavery statement may result in disciplinary action and legal referral.

Supplier Audits, Due Diligence and Contractual Controls

We conduct robust supplier audits and ongoing due diligence focused on high-risk sectors and geographies. Audit processes combine documentation review, on-site inspections and worker interviews where feasible. Audit findings inform risk mitigation plans and contractual requirements.

Our supplier audit framework includes:

• Annual risk-based audits for key suppliers and random spot checks for the wider supply chain.
• Verification of payroll records, working hours, recruitment practices and accommodation where provided.
• Corrective action plans with time-bound milestones; non-compliance can lead to suspension or termination.

We embed anti-slavery clauses into supplier contracts, require confirmation of compliance and reserve audit rights. Procurement screening integrates modern slavery risk indicators so that contracting decisions consider both commercial and ethical factors.

Reporting Channels, Training and Continuous Improvement

We encourage reporting through multiple, protected channels. Employees and third parties can raise concerns through confidential internal reporting routes. Reports are treated confidentially and investigated promptly. We do not tolerate retaliation against whistleblowers and provide appropriate protections.

Training programmes are delivered to managers, procurement teams and frontline staff to improve recognition of exploitation indicators and effective response. Training is refreshed annually and tailored to role and risk exposure; it forms part of induction for new recruits.

An annual review of this anti-slavery statement and related controls ensures evolving risks are addressed. We measure effectiveness through audit results, remediation outcomes and the number and nature of reported incidents. Each year we reassess risk, update supplier engagement strategies and refine our audit methodology. Senior leadership signs off on these reviews to ensure accountability and continuous improvement in our approach to modern slavery.